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NZBGet TLS Certificate Verification Failed

Category: Technical

* Updated: 10/2/2021 If you are receiving the TLS certificate failed error in NZBGet please update your "cacert.pem" file in the NZBGet installation directory. The TLS certificate error is happening d...

No New Articles in GrabIt after November, 2017

Category: Technical

If you are using the previous version of GrabIt newsreader (v1.7.4), please update to the latest release of v1.7.5. Version 1.7.5 fixes a major search limit bug which only allowed GrabIt to return sea...

GrabIt Search - Complimentary Access Authorization Error

Category: Technical

*UPDATE* If you are experiencing a problem with GrabIt search please update to the latest version of GrabIt which can be downloaded from the members area. If you are receiving the following error in G...

SABnzbd Strict SSL Mode - Signed Usenet SSL Certificate

Category: Technical

Usenet providers such as Fast Usenet offer SSL/TLS security. The official network protocol is called NNTPS (Network News Transfer Protocol Secure) or NNTP (Network News Transfer Protocol). Similar to ...

How Do I Cancel a PayPal Subscription?

Category: Billing

1. Log in to your PayPal account.2. Click Profile at the top of the page.3. Click My Money, then click Update beside My preapproved payments to find your payment.4. Select the payment, and then click ...

How Do I Cancel My Account?

Category: Billing

* Please note: Fast Usenet is one of many Usenet resellers. We are unable to cancel subscriptions for other Usenet providers. If your credit card statement or PayPal history doesn’t specifically state...

GrabIt Connection Limit, Improve Speeds

Category: Technical

The following steps show how to increase the connection limit in GrabIt. Even though Fast Usenet supports 50 connections to Usenet, we suggest setting GrabIt to 45. This allows GrabIt to close previou...

GrabIt Article Missing Error or No Article for This Grab

Category: Technical

If you are receiving an error in GrabIt when attempting to download an article using the search feature or if the error displays as the following. "Our apologies, but we where unable to confirm ...

PayPal Payment Skipped

Category: Billing

If your payment at PayPal has been skipped then there is a problem with your payment method on file with PayPal and your Fast Usenet billing agreement with PayPal must be updated or your service will ...

Why can't I post a message to the newsgroups?

Category: Service Questions

By default, all new accounts have posting access disabled. To enable posting please contact support. Make sure to include your username in the support request. Also please make sure to carefully read ...

PayPal Billing Agreement Suspended

Category: Billing

Automatic payments (billing agreements) at PayPal can become suspended when your funding option is no longer valid. Billing agreements become suspended when the credit card associated with your accoun...

GrabIt Search Blocked By Avast Antivirus, Disabling NNTP Scanner

Category: Technical

If you are having problems using the global search feature in GrabIt it could be related to Avast Anti-Virus Protection. If you are using Avast please shut-down the NNTP scanner. After disabling the N...