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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Billing
How Do I Cancel a PayPal Subscription?
How Do I Cancel My Account?
How Do I Update My Billing Information?
PayPal Billing Agreement Suspended
Do your accept PayPal?
What Happens If My Recurring Payment Gets Declined?
Why Was My Credit Card Denied?
How Do I Get a Refund?
When does each billing cycle end, and when is payment due?
What Payments Do You Accept?
» More topics
Technical
GrabIt Search - Complimentary Access Authorization Error
I'm Receiving an Authentication Error. Why?
GrabIt Search Blocked By Avast Antivirus, Disabling NNTP Scanner
What are the server addresses for my newsreader?
How to run a trace route in Windows and Mac OS X.
Does Fast Usenet limit download speeds?
Service Questions
Can I connect from more than 1 IP address?
Do you log download activity?
Why is there a difference between the downloaded amount stated in my newsreader and the member's page?
What kind of service does Fast Usenet provide?
What membership levels are available and how much are they?
Why can't I post a message to the newsgroups?
General Usenet Questions
What ports can I use with Fast Usenet?
Are members allowed to share accounts?
How many connections am I allowed?
What is SSL encrypted Usenet access?
Are headers counted towards my downloads?
Account Management
How do I upgrade my Fast Usenet account?
How do I check my download balance?
I forgot or lost my password.
Pre-Sale Questions
Does Fast Usenet offer a free trial?
What newsgroups does your service offer?

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