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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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How Do I Cancel a PayPal Subscription?
How Do I Cancel My Account?
How Do I Update My Billing Information?
Do your accept PayPal?
What Happens If My Recurring Payment Gets Declined?
PayPal Billing Agreement Suspended
Why Was My Credit Card Denied?
How Do I Get a Refund?
When does each billing cycle end, and when is payment due?
What Payments Do You Accept?
» More topics
GrabIt Search - Complimentary Access Authorization Error
I'm Receiving an Authentication Error. Why?
GrabIt Search Blocked By Avast Antivirus, Disabling NNTP Scanner
What are the server addresses for my newsreader?
How to run a trace route in Windows and Mac OS X.
Does Fast Usenet limit download speeds?
Service Questions
Can I connect from more than 1 IP address?
Do you log download activity?
What kind of service does Fast Usenet provide?
Why is there a difference between the downloaded amount stated in my newsreader and the member's page?
What membership levels are available and how much are they?
Why can't I post a message to the newsgroups?
General Usenet Questions
What ports can I use with Fast Usenet?
Are members allowed to share accounts?
How many connections am I allowed?
What is SSL encrypted Usenet access?
Are headers counted towards my downloads?
Account Management
How do I upgrade my Fast Usenet account?
I forgot or lost my password.
How do I check my download balance?
Pre-Sale Questions
Does Fast Usenet offer a free trial?
What newsgroups does your service offer?

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